Thursday, June 11, 2015
Thursday, April 30, 2015
As a millennial this is the first real technology shift I have witnessed and some would argue I never experienced the shift at all. However, when I was in 3rd grade I vividly remember getting our first PC. My brother and I weren't allowed to use it at first, but gradually we gained access to AOL e-mail and Mortal Kombat game on a floppy disc (the beginning of my love for gaming). I will never forget the awe over discovering AOL Instant Messenger -- instant communication through the internet was unheard of at the time. I remember that the memory, storage size and dial up speed were crucial selling points. Today, while that is still relevant, there is much more emphasis on the business capabilities beyond the infrastructure but at the application layer. However, making that shift is really tough when you think about it from the enterprise level.
As a CTO Ambassador I have the privilege to analyze customer feedback, which gives me a glimpse into how they are reacting to this tech shift. I have noticed that most customers are actively seeking ways to move away from legacy infrastructure and focus on applications; however despite all of the research from analysts and IT providers sharing their vision on moving to the 3rd platform, many companies are still reluctant to change. While I understand the hesitation, it is our job as technologist to encourage this move. More importantly we need our customers to trust us to be their advisors throughout the process.
Friday, April 3, 2015
About a month ago I was notified about an article that came out from Radia Perlman an EMC fellow. Her article, Women in High Tech, touched upon why so few women are in the industry, why this is such an important finding (or is it) and how can we change the statistics. She has some great theories and solutions on how to solve this issue, which I highly suggest taking the time to review. However, as I read through this there were two elements I wanted to highlight, and I will refer to Emma Watson’s HeForShe speech at the UN.
1. Women are much more critical of other women than they are towards men. Instead empowering each other, we often bring each other down—this has to stop
“We need to understand that we are complicit. Some of the harshest criticisms I've had in my life have been comments from other women. It's not enough to ask men to come and support us. We need to support each other.”
2. Men need to get involved—this is not just an issue for women. The word feminism itself isn’t even supporting the rights for women; it is that all genders feel equal to each other. That includes supporting men who want to pursue ‘female dominant’ careers, or men who have
“How can we effect change in the world when only half of it is invited or feel welcome to participate in the conversation?”
So how can we learn to support each other more? And how can we get men to ‘lean in’ on this movement?
We can start this right now by stopping the negative thoughts you have towards other woman in your network and focus on the positive. This can be hard, I know, we all have the “Karen” of the team but it is crucial for us to respect each other before we can expect men to join in. Radia talks about the idea of having “adult supervision” to look out for this type of toxic environment, and I think we can take this one step further by acknowledging this exists and figuring out how we can not only watch out for this type of activity around us, but proactively look to empower others around us.
As for getting men to ‘lean in’ on this movement, I believe the key is education for both men and women. It is important to define feminism, which is equality for all genders; it should not drive hate against the conventional man. As well as providing education to women, as Radia suggested, to women regarding the various roles they can play in the high tech industry.
As a millennial, I think we have a unique role in all of this. We grew up where men, women, African Americans, LGBT community and others were all equal. I believe our generation is far more accepting of typically discriminated groups of people, than any other generation. This puts us in a position to be the change agents for the workforce. However, this can also be dangerous as we have a faith in equality that might not always be there. For instance, the pay gap between males and females is still statistically proven to be there, yet we still feel that women have the same opportunities that men do; while this is true we still aren’t fully there in terms of equality.
This is why I really believe millennials and the rest of the generations need to communicate and understand each other better. Millennials bring a huge behavioral aspect to the inequality epidemic, where our mentality is that everyone is equal to each other, but we still have some learning to do about what we need to do institutionally to make sure our attitude and the outcomes match. We need to work together to create the change we want to see.
Tuesday, March 3, 2015
Tuesday, February 17, 2015
First was learning to appreciate the value of a dollar. We all have and need that first job that really makes us get it.
Next, I realized great customer service above all else and when a mistake happens…fix it. Hungry customers + paying customers + wrong orders = bad. Our response: the customer is always right, well-articulated apology and our solution to the problem. In the unlikely event that we made a mistake, the rapport with our customer was all we had left, so all of this becomes much easier if there was good customer service beforehand.
Third, Trust is a key factor to success and can be gained by continually proving your value. It was something that was crucial at the deli if you didn’t want to be taking orders for the next 5 years or being thrown odd tasks.
Lastly, if you have time to lean you have time to clean! At the end of the day you should be contributing to the overall success of the business. If you have down time, pick up a rag and get to work! There is always something that needs doing and even if it isn’t your job.
There is, of course, A LOT for me to learn and experience before going from the corner store to a corner office but these are common traits to success for any job in any industry.
The Millennial Technologist | #TMT
Tuesday, January 13, 2015
- Industry Insight: I am developing an understanding of what the industry will evolve to over time, and how EMC might react to those changes.
- Customer Knowledge: I hear firsthand the problems our customers are facing, and what makes them motivated towards a solution. I see the evolution of consumer buying habits and am already trying to better understand how to change with them.
- The Competition: As important it is for you to understand your own moves, it is just as important to understand your opponents.